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Arts
Animator – Establishment & Artistic careers in emaar Full Time
Job Purpose:
The job holder, role plays professions and jobs of the different establishments according to pre-established scripts and standard operating procedures, interacts with visitors and ensures them an outstanding experience
Key Accountabilities:
- Attends regular briefings, follows biometric rules and is interactive and updates with current information
- Ensures the opening and closing checklists of the establishment are legibly completed, any revisions implemented, variances reported and performs the activity according to the script
- Guides customers and maintains protocols when dealing with VIP guests
- Acts as the ambassador of the brand for the establishment represented
- Reconciles KidZos transactions accurately at the end of shift in compliance with the policy
- Maintains highest grooming standards and follows process flow for uniforms
- Coordinates on the daily inventory of consumables and supplies for the establishment and report any lack of stocks
- Sets-up establishment with materials, accessories, uniforms prior to opening time and ensures that the assigned establishment is clean at all times
- Guides and supports new joiners in their performance delivery to meet the required standards
- Report any incidents, complaints, failures, shortage of materials, media or legal queries to the Coordinator immediately
- Keeps control of visitor attendance manually in case of system failure and aims to achieve attendance targets for the establishment
- Performs additional tasks when instructed by Coordinators from time to time
- Deals with guests in a polite and courteous manner and answers all queries in a professional manner